The Bangkok Metropolitan Administration (BMA) has recently presented 'Best Toilet of the Year' awards to organizations from different sectors, from state to private owned companies, temples and public institutions.
Deputy Bangkok Governor Malinee Sukvejchavarakit, who presided over the award ceremony, said only 10 per cent of the toilets at Bangkok's gas stations and schools met health standards. As a result, the city invited 12 target groups to improve their public toilets to meet health standards of cleanliness, supply sufficiency, access for the disabled, elderly and pregnant women, as well as users' general convenience and safety.
Those of us who have become accustomed to the luxury of a working, flushing toilet and running taps often overlook the importance of the restroom in commercial properties. For decades, toilets have remained a misunderstood area. While common areas are generally well maintained, washroom facilities are all too often considered of secondary importance. Those times have changed and more property owners are realizing the returns on investment possible through well-maintained toilets. Now, even the Bangkok Metropolitan Authority is joining the washroom revolution.
Public fear poor washroom facilities
A large majority of people fear that poor hand washing and drying facilities in public toilets pose a risk to their health, according to new research commissioned by a major washroom product supplier of 700 consumers in the UK, Germany, Italy, Spain, France, the Netherlands and Russia earlier this year.
When questioned, 87 per cent of respondents said public conveniences did not consistently provide adequate hand washing and drying facilities. And almost a quarter - 23 per cent - said facilities were either 'never' or 'rarely' of a high enough standard. Four-fifths (79 per cent) said it was more difficult to maintain hand hygiene levels outside of the home than inside.
The issue is clearly of concern to people, with 95 per cent of respondents believing that inadequate hand washing and drying facilities in public toilets impact on the public's health and safety. A majority - 59 per cent - said they believed a poor standard of washing and drying facilities impacts 'a lot' on people's welfare.
The business dangers of unsanitary washrooms
In offices or industrial buildings, badly maintained restrooms can lead to low morale, low productivity and high staff turnover. From a landlord's perspective, bad toilets mean bad business as in many cases the problems they cause will lead to lower demand and, eventually, lower rents.
The importance of having well-designed and well-maintained toilets can be seen very clearly in today's modern Retail sector. Recent statistics from department stores show that shoppers require toilet breaks every 2.5 hours and point out that if the facilities don't meet expectations the customer will have no choice but to leave.
In the Healthcare/Hospital sector, toilets and washrooms are one of the key areas that Facilities Managers need to pay particular attention to. With the previous SARS, Bird Flu and H1N1 crises now joined by growing concerns of 'Hospital- Acquired Infection' (HAI), addressing hygiene and cleanliness in order to help halt the spread of contagious bacteria and viruses is of major importance for today's Facilities Managers.
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